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Your Own Exclusive 800 Numbers - Some
services will share a single 800 number with many users. Not us! You receive
your own personal number.
Benefits:
-
Look like an established company. Use it for web sites,
letterhead, business cards, and in your advertising
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Callers
don't have to enter extra digits just to get to your voicemail
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You can increase your advertising response by over
50%
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Forward existing lines to it after hours, or when lines are
busy, to prevent callers from ever getting a busy signal
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6.9 c/min For Inbound and Outbound Calls Within
the Continental U.S. -
Billed in 6-second increments so you never
pay for more than you use. This rate applies to inbound calls and outbound
service such as paging, call back and fax-back. Click
here for rates for other covered areas.
Benefits:
A BULK CALLING PLAN can give you further
discounts on these already low rates. See products page or
order form for
rates.
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11.3 c/min For Connected Calls Within the Continental
U.S. - Billed in 6-second increments. This rate applies to
follow-me-call-transfer, call return, and cardless calling card services. Click
here for rates for other covered areas.
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Replace your existing toll free number with our service,
save money, and do so much more
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Transfer your existing toll-free number onto
our service to get our low rates
A BULK CALLING PLAN can give you further
discounts on these already low rates. See products page or
order form for
rates.
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Call-back
Message Delivery
- Works in a manner similar to
follow-me-live-call-transfer, but in
this case finds you and plays your messages to you (PIN protected). If it can't find you at any of your numbers
it will continue to try.
Benefits:
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Saves Time - don't call us, we'll call you - minutes add up
to hours so even this time saving is important
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Never miss important calls again
This feature is included with every
voice mailbox and can
be used in combination with pager
notification (also included with each voice mailbox) so
that if your system can't find you by phone, it will page you to let you know there's a
message waiting for you.
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Call Blocking
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Allows you to block any particular number from calling your toll-free number.
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Call Limiting
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Allows a configurable number of calls per day from
any number.
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Call Return - While listening to voicemail messages you can call back the
person who recorded the message you're listening to, automatically, using the
number they called from. Once you've spoken to the person, you are returned to
voicemail so you can go on to the next message.
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Call Whisper
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Asks the caller for a name before forwarding
the caller to you. When you answer, the system announces that you have a
caller waiting and plays the name. You then have the option of taking the
call or not.
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Caller
I.D. or CLI Capture - Captures the telephone number of each caller and either tells
you that they called or attaches it to their message.
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Be able to reach your prospects - a captured number is
usually where your caller can be found
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Capture and call your nervous prospects that have hung
up
without leaving a message
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Every caller is a potential sale. Don't let any
opportunities get away!
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Cardless
Calling Card - Similar to Call Return. While listening to voicemail messages
simply dial 0 to place long distance calls at our low 11.9c/min rate (or less
with our packaged minutes plans). Your personal calling card:
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Saves money over most calling cards
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Is
a great efficiency tool
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Travels
well - make multiple calls from pay phones
quickly, easily, and without coins
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Emailed
Message Delivery -
Voice messages can be delivered to an email address as WAV
or MP3 files, and faxes are delivered as TIFF images.
You can have all messages forwarded to email, all messages kept in voicemail, or
have messages kept both in voicemail and sent to email. See
products page or
order form for
details.
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Fax-Back (Fax-on-Demand) -
When
the caller is at the main greeting or in the recorded information center (Ultimate Sales
Tool), you can offer to send them a fax related to the message by
having the caller press a key. The caller then enters a fax
number. When the caller hangs up, the system sends out the
fax automatically. A basic rule of marketing is to get
information in front of your clients as soon as possible! Fax-back makes it easy. Fax-back is:
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A powerful marketing tool
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A feature that
saves you time, expense, and effort
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A 24 hour
information dispenser
You can load fax documents for storage
on our system by sending from your fax machine!
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Fax Mail -
Allows people to send faxes to your toll-free number at any time. You can store the faxes, then send them to any fax
machine when it’s convenient for you. Faxes can also be
auto-forwarded to a particular fax machine, or to your own email account via
optional email message delivery.
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Follow-Me-Live-Call-Transfer
- This service finds you at home, your office, or on your cell
phone to deliver a caller to you. It announces the call (and, optionally, the name of the caller) and lets
you choose to talk to the person or send them to voicemail. You can even select
times of day and days of the week for taking calls on a particular number.
Benefits:
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Never miss a call - being available to your customers can
mean the difference between getting the sale or not
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Use along with the "call whisper"
feature to route time-wasters to voicemail
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Create an image of a single office while you and your
partners work from different homes, different cities or even different
states
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Boost your efficiency by blocking out "DO NOT
DISTURB" times (when you won't take calls) to complete office work
Customer service is a vital part of any business.
Follow-me-live-call-transfer allows you to provide the best.
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Group Voice Messaging -
Imagine being
able to send a voice message to a groups of 10's, 100's, or even 1000's of
system users automatically.
Benefits:
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Saves time. You only have to record one
message or send one fax
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Save money. When the recipient receives their message or fax,
they foot the bill!
Create as many groups as you
want with an unlimited number of people per
group. Communication is power, use it!
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Multiple
Voice Mailboxes in One System -
You can have as many voice mailboxes connected to your single 800
number as you wish, so you can have a box for each key person in your company. Create
the impression of a single office, even if your people work from different
homes, different cities, or even different states. Each voice mailbox has its own
paging, follow-me-live-call-transfer, follow-me, call return, and cardless
calling card capabilities.
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Pager Notification - Designed
to work with almost any existing pager, your service can send a page to let you
know there's a message waiting for you. This feature is included with every
voice mailbox:
- No need to call and check if
messages are waiting
- Never worry about missing important
calls again
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Question
& Answer Voice Mailbox -
Great for automatic ordering lines or gathering caller info
for literature fulfillment. All of our voice mailboxes can be set up very easily
to "interview" your callers for the needed information. An example
might be "To send literature to you, I'll need a few details. First, can I
have your name please, dial any key when finished". The system records the
caller's response and says, "Now, can I have your address please, and dial
any key when finished". . .
Benefits:
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Get all the information you need from the caller to
complete the order or literature request
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Eliminate the need to
call people back just for their
details
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Callers are impressed with the sophistication of your
company
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RecordEASE
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The ultimate flexibility tool, RecordEASE makes the design
and creation of your system a snap. Any recording or menu can be instantly
tailored just by pressing a few keys.
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Rotational
Voicemail, Fax-mail, and Call Transfer -
This is a great feature
for advertising co-ops. Sends each incoming call to the next member in the
rotation. This means
you can rotate live calls, faxes, or messages onto the next
member of the co-op. You can even apply different "weights" to each
member of the co-op (e.g. member A gets 3 calls for every 2 calls member B
gets).
Use rotation to:
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Testimonial
Line - There is nothing more powerful than the testimonial of a happy
customer. Let them sell for you. Each testimonial line allows people to call-in
and easily record testimonials. Then you can organize the play order of these
testimonials to create the most powerful presentation. Close more sales without more effort.
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The Ultimate Sales Tool
(Voice-on-Demand) -
Essential for small and home businesses. Thousands of menued extensions for you
to record audio infomercials on your products, services, or any other
information you want callers to listen to. Create menus to guide your callers to
the correct information.
Each recording or menu can have 5 choices
(e.g. "Dial 1 for
information about the company, dial 2 for our marketing plan, or dial 3 for how
to get started").
New prospects can browse this information even when you're not
available. During these recordings, you can offer 3 ways for the caller to take action:
dial 6 for a fax, dial 7 to speak to a representative, or simply hold the line
to leave a message.
Benefits:
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Guide your callers easily through your
products and services and create sales even when you're not available
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Don't loose callers to the next
business in the yellow pages
simply because you weren't there to answer a few simple questions
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Sell efficiently
by only talking to QUALIFIED prospects
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Turn your business into
a process that can be DUPLICATED
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Table Look Up - specialty
services - Allows caller to input important demographic or account
details so that the correct action may be performed. For example, a customer
might put in their ZIP Code in order to be transferred to the correct representative. In short, if you can think of
it, we can do it.
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Web
Interface -
WebLINK lets you use
a web browser to check messages and configure your service. Emailed
msg delivery is bundled when you order this feature.
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