Applications
& Solutions
Our call
processing systems can be used in dozens of different applications. Many
different people in many diverse fields use our systems everyday to
enhance their personal and business productivity.
Click on the links below to select applications you want to see.
Accountants
Most
accountants depend upon referrals to build their practice, because
there is often very little that the public or other businesses
perceive to distinguish one accountant from another. A progressive
accounting firm can distinguish itself from other accounting firms by
developing their own system that offers information to help
prospective clients make a decision to use its services or to let
existing clients know about other services or expertise it has for
which they may not be aware, such as:
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Associations / Membership Organizations
Most
associations and membership organizations are in business to share
information with their members. An automated voice system is an ideal
medium to make information instantly available to members on a 24-hour
per day, 7-day per week basis. Access codes can even be added to limit
access to certain information for members only. Members can even be
provided with their own 800 telephone number, so they pay the cost of
calling the system to access the information. Each member's 800
telephone number can also include a voice mailbox with system wide
messaging. The association / membership organization can send messages
to all members or selected groups of members simultaneously at no
extra cost!
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Attorneys
Most
attorneys depend upon referrals to build their practice, because there
is often very little that the public or other businesses perceive to
distinguish one Attorney from another. A progressive law firm can
distinguish itself from other law firms by developing its own system
that offers information to help clients & prospective clients make
a decision to use its services. It can have messages that describe
legal problems & considerations in handling them, plus information
on:
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Divorce
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Corporation
Law
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Taxes
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Tenant
Disputes
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Will
Preparation
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Trust
Preparation
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Asset
Protection
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Personal
Injury
-
Liability
-
Real
Estate
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Automobile Dealers
Most
automobile dealers spend thousands of dollars in advertising to
attract customers into their show rooms. With an automated voice
system, they can create information messages about their products and
services, then spend much less money running smaller advertisements
that promote their system 800 telephone number to get people to call
to listen to the information they are offering, such as:
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Special
Promotions
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Hours
of Operations
-
Service
Specials
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Accessory
Offers
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Directions
to Locations
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Many automobile
dealers advertise property in multiple media (newspapers, flyers,
magazines, radio, TV). If you want to setup an auto HOTLINE to
handle your leads and track your advertising responses, try our
AdTrakker
service.
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Business Brokers
Most
business brokers have to advertise to find people who want to buy or
sell businesses. With an automated voice system, they can provide an
audio resource center with a complete range of recorded
information about business buying & selling.
They
can then promote their system 800 telephone number to get interested
people to call.
They
can spend less money on advertising, because it only takes a small ad
to promote their 800 number.
People
are more inclined to listen to a recording than be confronted by a
salesperson.
The
information messages could include:
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Career Guidance
Career
guidance firms can use an automated voice system to have a
telephone-based information resource that prospective candidates can
call 24-hours per day, 7-days per week to find out how the firm can
assist them in following a suitable career path.
Listening
to such recorded information by telephone helps to develop confidence
in the firm that will increase the likelihood of a person doing
business with the firm.
Such
information can include:
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A
discussion of the firm's expertise in specific career areas
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Tips
on resume development
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Tips
on career planning
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Successful
placement record
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Descriptions
of various career opportunities
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Tips
on interview techniques
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Churches
Churches
operate with a limited staff and some volunteers. An automated voice
system can be a valuable asset in keeping members informed about
church programs, activities and events with an automated system. The
system can act as a recorded information resource center that
allows church members to call at anytime 24-hours per day, 7-days per
week to get the latest information on virtually any subject related to
church activities, such as:
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Meeting
schedules
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A
daily message from the pastor
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Fund
raising programs
-
Counseling
programs
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Information
on other resources available
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Youth
Programs
-
Group
activities for
people in need
Hours
available
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Consultants
Most
Consultants don't have time to spend soliciting new clients, so they
must depend upon referrals to build their practice. A Progressive
Consulting Firm can distinguish itself from other Consulting Firms by
developing their own system that offers recorded
information to help prospective clients seek it out and make a
decision to use its services or to let existing clients know about
other services or expertise it has for which they may not be aware,
such as:
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A
review of all areas of expertise
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Client
references
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Successful
projects
-
Problems
and approaches to solutions
-
Value-added
information regarding industries served
Special
reports
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Direct Marketing
Your
automated voice system is an excellent 2-step direct marketing
powerhouse that saves thousands of dollars in advertising by allowing
placement of smaller ads that just entice respondents to dial a
national, toll-free 800 telephone number.
Callers
then hear recorded messages designed to sell the benefits of specific
products. If you have multiple products or businesses, you can provide
respondents with specific extension numbers in each ad, so they go
directly to the message you want them to hear!
Add
Fax-On-Demand to put printed order forms or other materials into
callers hands instantly to speed-up the sales cycle.
Take
orders or requests for more information, on-line with voice prompted
information-taking in small increments!
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Education
Educational
Organizations must continuously provide a great deal of information
about their courses, requirements, registration, facilities,
locations, etc. All of this repetitive information can be voice
recorded into a voice system by telephone and made available for
people to access by telephone 24-hours per day, 7-days per week.
All
information can be updated instantly by telephone. Such information
can include:
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Course
descriptions
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Special
activities
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Conduct
requirements
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Homework
assignments
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Class
schedules
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Meeting
notices
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Employment Agencies
Employment
agencies must advertise to attract Employers & Applicants or rely
on referrals. An automated voice system can be used to make
information available to both on a 24-hour per day, 7 day per week
basis.
All
information can be updated or changed instantly by telephone at
anytime from anywhere.
Information
can include:
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Jobs
available by categories with requirements
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Resumé
tips
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Career
guidance
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Experience
in finding the best candidates
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Ability
to locate best positions
-
Hours
of operation
-
Directions
to office
Use
scripted information taking with voice prompts to screen applicants
before scheduling interviews, etc.
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Answer
Frequently Asked Questions (FAQs)
One of
the primary applications for recorded information is to answer
frequently asked questions about an organization, its products,
services, activities, special events, hours of operation, directions
to its location, etc.
These
are questions people in the organization deal with day-in and day-out,
but they take up the time of personnel to answer them over & over
again.
With
recorded information available 24-hours per day, 7-days per week,
callers can call your automated system to obtain the information they
need, whenever it is needed, without taking up the time of the
organization's staff.
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Fitness
Centers / Health Clubs
Most
fitness centers spend a significant amount of money advertising to
find members to use their facilities. With a customized voice system,
they can set-up an automated recorded information resource center
available by telephone. They can then spend much less money by using
small ads to promote their system 800 telephone number, which then
provides a menu of information to give callers everything they need to
know to understand what the Fitness Center offers and be able to make
a buying decision to join. Information could include:
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Home
Builders
Most
home builders have a significant amount of information that needs to
be communicated to prospective buyers, as well as in-progress buyers,
as the purchase process moves forward. Most of this information is
presented through advertising, brochures, on-site displays and by
word-of-mouth. With our service as an information resource, buyers and
prospective buyers can be advised to call a toll-free 800 telephone
number to obtain a variety of information, including:
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Home-Based
Businesses & Small Business
Our
services level the playing field between big business and small
business!
Now, no
matter what size, home-based businesses & small offices can
achieve a much more professional image by having calls answered by an
automated system:
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recorded
information available on products & services
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live
call transfer to anywhere in the country you choose
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message-taking
when the owner is not available
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message
delivery and paging for those urgent messages
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fax-on-demand
gives callers instant access to printed information, order forms,
etc.
Saves
you time by automating your information handling, because all
information is available immediately, 24-hours per day, 7-days per
week.
Clients
get easy access by telephone, automatically, without your involvement.
Let your automated telephone system work for you, even while you are
sleeping!
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Human
Resources
Human
Resources departments of large employers can use their system as an
Employee Information Line to make information easily available
24-hours per day, 7-days per week on:
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Company
policies
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Insurance
and other benefits
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Benefit
applications procedures
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Posting
of government notices, labor law regulations
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Minimum
wage information
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Posting
Of Job Openings
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How
to handle conduct issues (such as alcohol abuse, sexual
harassment, drug testing, etc.)
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Health
and safety advice
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Provide
updated, changing news, company activities, special events, etc.
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Handle
everything electronically by telephone & eliminate messy
bulletin-boards that don't get read!
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Insurance
Agents
Insurance
agents have a great deal of information that must be conveyed to
prospective clients, as well as existing clients, as benefits are
changed or new programs become available.
An automated voice system can give any insurance agent an image as a
leading-edge company by providing an on-line telephone resource center
that offers recorded information on:
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Types
of policies
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Claim
procedures
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Emergency
message box that tracks down an agent to deliver messages
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Answers
to Frequently Asked Questions (FAQ). It's a good way to introduce
new prospects to your services.
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Prospects
often prefer recorded information initially rather than listening
to a salesperson!
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Medical
Professionals
Including:
Chiropractors; Dentists; Optometrists; Podiatrists; Physicians;
Cosmetic Surgeons; Medical Clinics, etc.
An
automated voice system can be used as a Medical
Information Hot Line that gives patients & prospective
patients recorded information 24-hours per day, 7-days per week.
Information
on:
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Benefits
of various treatments & procedures to alleviate patient
concerns
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First-aid
procedures
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How
to recognize and treat poisoning
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Examples
of successful treatments
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Payment
policies
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Hours
of operation
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Voice
mailbox dedicated to emergency calls with call transfer &
message call-back tied to telephone numbers of persons-on-call
(change instantly, as needed)
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Eliminates
the need for a live answering service
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Specialties
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Multi-Level
Marketing Companies
Multi-level
marketing companies will find our service is a powerful way to keep distributors informed
and motivated, as well as provide recorded information & fax-on-demand for prospective
distributors & customers.
The company,
or a lead distributor, can have a central ("turnkey") system where it controls all
information content, including recorded messages & fax documents. Each distributor
in a downline can
have a clone of that system with their own 800 telephone number, which they promote.
Whenever the company makes a change in a recording or fax document, that change is
automatically made in all distributor systems simultaneously.
The company can also send
system wide and/or group messages to distributors at no extra cost!
Click here for more
information.
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Real Estate
Most
Real Estate professionals advertise property in multiple media (newspapers,
flyers, magazines, radio, TV). If you want to setup a Real Estate HOTLINE
to handle your leads and track your advertising responses, try our
AdTrakker
service.
With
our "smart" systems, Real Estate Professionals can
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Record
descriptions
of properties available, broken down by areas, price range, etc.
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Transfer
calls to specific agents at any location, anytime
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Use
scripted information-taking with voice prompts to screen applicants
before scheduling interviews
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Provide
each property with an extension number to use in ads, as well as to
display on the for-sale sign in front of the property, so people can
call the system, enter the extension
& hear a recording about that property
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Can
use Fax-on-demand to automatically fax property sheets
to any caller on request, etc. Information can be available by
telephone 24-hours per day, 7-days per week.
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Give
directions
to the office
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Record
Loan
rates & sources
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Provide
financing
options
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Travel
Agents
Travel
agents have a need to make a lot of information available to
prospective clients about a wide variety of travel opportunities.
Most of this is conveyed in advertisements to attract clients, but
that costs a lot of money.
Now a travel agent can set up an automated system as a central
telephone resource of information that can be changed instantly
by telephone, as often as necessary; both recorded information &
printed information in the form of fax documents.
Then much less money can be spent on advertising to promote the
telephone number of the system for people to call to reach the
information, which can include:
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travel
tips
-
special
fares
-
trip
packages
-
hours
of operation
-
customs
procedures
-
and
more...
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