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Applications & Solutions

Our call processing systems can be used in dozens of different applications. Many different people in many diverse fields use our systems everyday to enhance their personal and business productivity.

Click on the links below to select applications  you want to see.

Accountants Associations Attorneys
Auto Dealers Business Brokers Career Guidance
Churches Consultants Direct Marketing
Education Employment Fitness Centers
Home Builders Home Business/Small Business Human Resources
Insurance Agents Medical Professionals Multi-level Marketing
Real Estate Travel Agents FAQ

 



Accountants

Most accountants depend upon referrals to build their practice, because there is often very little that the public or other businesses perceive to distinguish one accountant from another. A progressive accounting firm can distinguish itself from other accounting firms by developing their own system that offers information to help prospective clients make a decision to use its services or to let existing clients know about other services or expertise it has for which they may not be aware, such as:

  • Tax Planning

  • Bookkeeping

  • Auditing

  • IRS Assistance

  • Tax Preparation

  • Cost Analysis

  • Financial or Retirement Planning

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Associations / Membership Organizations

Most associations and membership organizations are in business to share information with their members. An automated voice system is an ideal medium to make information instantly available to members on a 24-hour per day, 7-day per week basis. Access codes can even be added to limit access to certain information for members only. Members can even be provided with their own 800 telephone number, so they pay the cost of calling the system to access the information. Each member's 800 telephone number can also include a voice mailbox with system wide messaging. The association / membership organization can send messages to all members or selected groups of members simultaneously at no extra cost!

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Attorneys

Most attorneys depend upon referrals to build their practice, because there is often very little that the public or other businesses perceive to distinguish one Attorney from another. A progressive law firm can distinguish itself from other law firms by developing its own system that offers information to help clients & prospective clients make a decision to use its services. It can have messages that describe legal problems & considerations in handling them, plus information on:

  • Divorce

  • Corporation Law

  • Taxes

  • Tenant Disputes

  • Will Preparation

  • Trust Preparation

  • Asset Protection

  • Personal Injury

  • Liability

  • Real Estate

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Automobile Dealers

Most automobile dealers spend thousands of dollars in advertising to attract customers into their show rooms. With an automated voice system, they can create information messages about their products and services, then spend much less money running smaller advertisements that promote their system 800 telephone number to get people to call to listen to the information they are offering, such as:

  • Safety Features

  • Best New Car Buys

  • Best Used Car Buys

  • Model Features & Benefits

  • Financing Available

  • Special Promotions

  • Hours of Operations

  • Service Specials

  • Accessory Offers

  • Directions to Locations

Many automobile dealers advertise property in multiple media (newspapers, flyers, magazines, radio, TV). If you want to setup an auto HOTLINE to handle your leads and track your advertising responses, try our AdTrakker service.

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Business Brokers

Most business brokers have to advertise to find people who want to buy or sell businesses. With an automated voice system, they can provide an audio resource center with a complete range of  recorded information about business buying & selling.

They can then promote their system 800 telephone number to get interested people to call.

They can spend less money on advertising, because it only takes a small ad to promote their 800 number.

People are more inclined to listen to a recording than be confronted by a salesperson.

The information messages could include:

  • Descriptions of businesses available

  • Professional evaluations

  • Financing methods

  • Types of businesses sold

  • Steps to acquisitions

  • Resources to find businesses for sale and buyers

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Career Guidance

Career guidance firms can use an automated voice system to have a telephone-based information resource that prospective candidates can call 24-hours per day, 7-days per week to find out how the firm can assist them in following a suitable career path.

Listening to such recorded information by telephone helps to develop confidence in the firm that will increase the likelihood of a person doing business with the firm.

Such information can include:

  • A discussion of the firm's expertise in specific career areas

  • Tips on resume development

  • Tips on career planning

  • Successful placement record

  • Descriptions of various career opportunities

  • Tips on interview techniques

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Churches

Churches operate with a limited staff and some volunteers. An automated voice system can be a valuable asset in keeping members informed about church programs, activities and events with an automated system. The system can act as a recorded  information resource center that allows church members to call at anytime 24-hours per day, 7-days per week to get the latest information on virtually any subject related to church activities, such as:

  • Meeting schedules

  • A daily message from the pastor

  • Fund raising programs

  • Counseling programs

  • Information on other resources available

  • Youth Programs

  • Group activities for people in need

  • Hours available

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    Consultants

    Most Consultants don't have time to spend soliciting new clients, so they must depend upon referrals to build their practice. A Progressive Consulting Firm can distinguish itself from other Consulting Firms by developing their own system that offers recorded   information to help prospective clients seek it out and make a decision to use its services or to let existing clients know about other services or expertise it has for which they may not be aware, such as:

    • A review of all areas of expertise

    • Client references

    • Successful projects

    • Problems and approaches to solutions

    • Value-added information regarding industries served

  • Special reports

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    Direct Marketing

    Your automated voice system is an excellent 2-step direct marketing powerhouse that saves thousands of dollars in advertising by allowing placement of smaller ads that just entice respondents to dial a national, toll-free 800 telephone number.

    Callers then hear recorded messages designed to sell the benefits of specific products. If you have multiple products or businesses, you can provide respondents with specific extension numbers in each ad, so they go directly to the message you want them to hear!

    Add Fax-On-Demand to put printed order forms or other materials into callers hands instantly to speed-up the sales cycle.

    Take orders or requests for more information, on-line with voice prompted information-taking in small increments!

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    Education

    Educational Organizations must continuously provide a great deal of information about their courses, requirements, registration, facilities, locations, etc. All of this repetitive information can be voice recorded into a voice system by telephone and made available for people to access by telephone 24-hours per day, 7-days per week.

    All information can be updated instantly by telephone. Such information can include:

    • Course descriptions

    • Special activities

    • Conduct requirements

    • Homework assignments

    • Class schedules

    • Meeting notices

    • Counselor availabilities

    • Course requirements

    • Campus housing availabilities

    • Patent information

    • Grades

     

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    Employment Agencies

    Employment agencies must advertise to attract Employers & Applicants or rely on referrals.  An automated voice system can be used to make information available to both on a 24-hour per day, 7 day per week basis.

    All information can be updated or changed instantly by telephone at anytime from anywhere.

    Information can include:

    • Jobs available by categories with requirements

    • Resumé tips

    • Career guidance

    • Experience in finding the best candidates

    • Ability to locate best positions

    • Hours of operation

    • Directions to office

    Use scripted information taking with voice prompts to screen applicants before scheduling interviews, etc.

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    Answer Frequently Asked Questions (FAQs)

    One of the primary applications for recorded information is to answer frequently asked questions about an organization, its products, services, activities, special events, hours of operation, directions to its location, etc. 

    These are questions people in the organization deal with day-in and day-out, but they take up the time of personnel to answer them over & over again.

    With recorded information available 24-hours per day, 7-days per week, callers can call your automated system to obtain the information they need, whenever it is needed, without taking up the time of the organization's staff.

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    Fitness Centers / Health Clubs

    Most fitness centers spend a significant amount of money advertising to find members to use their facilities. With a customized voice system, they can set-up an automated recorded information resource center available by telephone. They can then spend much less money by using small ads to promote their system 800 telephone number, which then provides a menu of information to give callers everything they need to know to understand what the Fitness Center offers and be able to make a buying decision to join. Information could include:

    • Descriptions of all facilities available

    • Membership incentives

    • Membership cost

    • Nutritional products available

    • Special offers

    • Class schedules

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    Home Builders

    Most home builders have a significant amount of information that needs to be communicated to prospective buyers, as well as in-progress buyers, as the purchase process moves forward. Most of this information is presented through advertising, brochures, on-site displays and by word-of-mouth. With our service as an information resource, buyers and prospective buyers can be advised to call a toll-free 800 telephone number to obtain a variety of information, including:

    • Descriptions of models & locations of projects

    • Loan sources

    • Community attributes

    • Buyer qualifications

    • Financing options

    • Optional features

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    Home-Based Businesses & Small Business

    Our services level the playing field between big business and small business!

    Now, no matter what size, home-based businesses & small offices can achieve a much more professional image by having calls answered by an automated system:

    • recorded information available on products & services

    • live call transfer to anywhere in the country you choose

    • message-taking when the owner is not available

    • message delivery and paging for those urgent messages

    • fax-on-demand gives callers instant access to printed information, order forms, etc.

    Saves you time by automating your information handling, because all information is available immediately, 24-hours per day, 7-days per week.

    Clients get easy access by telephone, automatically, without your involvement.  Let your automated telephone system work for you, even while you are sleeping!

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    Human Resources

    Human Resources departments of large employers can use their system as an Employee Information Line to make information easily available 24-hours per day, 7-days per week on:

    • Company policies

    • Insurance and other benefits

    • Benefit applications procedures

    • Posting of government notices, labor law regulations

    • Minimum wage information

    • Posting Of Job Openings

    • How to handle conduct issues (such as alcohol abuse, sexual harassment, drug testing, etc.)

    • Health and safety advice

    • Provide updated, changing news, company activities, special events, etc.

    • Handle everything electronically by telephone & eliminate messy bulletin-boards that don't get read!

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    Insurance Agents

    Insurance agents have a great deal of information that must be conveyed to prospective clients, as well as existing clients, as benefits are changed or new programs become available.

    An automated voice system can give any insurance agent an image as a leading-edge company by providing an on-line telephone resource center that offers recorded information on:

    • Types of policies

    • Claim procedures

    • Emergency message box that tracks down an agent to deliver messages

    • Answers to Frequently Asked Questions (FAQ). It's a good way to introduce new prospects to your services.

    • Prospects often prefer recorded information initially rather than listening to a salesperson!

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    Medical Professionals

    Including:
    Chiropractors; Dentists; Optometrists; Podiatrists; Physicians; Cosmetic Surgeons; Medical Clinics, etc.

    An automated voice system can be used as a Medical Information Hot Line that gives patients & prospective patients recorded information 24-hours per day, 7-days per week.

    Information on:

    • Benefits of various treatments & procedures to alleviate patient concerns

    • First-aid procedures

    • How to recognize and treat poisoning

    • Examples of successful treatments

    • Payment policies

    • Hours of operation

    • Voice mailbox dedicated to emergency calls with call transfer & message call-back tied to telephone numbers of persons-on-call (change instantly, as needed)

    • Eliminates the need for a live answering service

    • Specialties

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    Multi-Level Marketing Companies

    Multi-level marketing companies will find our service is a powerful way to keep distributors informed and motivated, as well as provide recorded information & fax-on-demand for prospective distributors & customers.

    The company, or a lead distributor, can have a central ("turnkey") system where it controls all information content, including recorded messages & fax documents. Each distributor in a downline can have a clone of that system with their own 800 telephone number, which they promote.

    Whenever the company makes a change in a recording or fax document, that change is automatically made in all distributor systems simultaneously.

    The company can also send system wide and/or group messages to distributors at no extra cost!

    Click here for more information.

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    Real Estate

    Most Real Estate professionals advertise property in multiple media (newspapers, flyers, magazines, radio, TV). If you want to setup a Real Estate HOTLINE to handle your leads and track your advertising responses, try our AdTrakker service.

    With our "smart" systems, Real Estate Professionals can

    • Record descriptions of properties available, broken down by areas, price range, etc.

    • Transfer calls to specific agents at any location, anytime

    • Use scripted information-taking with voice prompts to screen applicants before scheduling interviews

    • Provide each property with an extension number to use in ads, as well as to display on the for-sale sign in front of the property, so people can call the system, enter the extension & hear a recording about that property

    • Can use Fax-on-demand  to automatically fax property sheets to any caller on request, etc. Information can be available by telephone 24-hours per day, 7-days per week.

    • Give directions to the office

    • Record Loan rates & sources

    • Provide financing options


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    Travel Agents

    Travel agents have a need to make a lot of information available to prospective clients about a wide variety of travel opportunities.

    Most of this is conveyed in advertisements to attract clients, but that costs a lot of money.

    Now a travel agent can set up an automated system as a central telephone resource of  information that can be changed instantly by telephone, as often as necessary; both recorded information & printed information in the form of fax documents.

    Then much less money can be spent on advertising to promote the telephone number of the system for people to call to reach the information, which can include:

    • travel tips

    • special fares

    • trip packages

    • hours of operation

    • customs procedures

    • and more...

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